Return Policy
Effective date: February 24, 2026
Vocagura AI is a digital subscription service. This Return Policy explains cancellation, trial terms, and refund handling.
1. Digital Service Notice
Vocagura AI provides access to digital content and features. No physical products are shipped.
2. Free Trial
- If your plan includes a 7-day trial, you are not charged during the trial period.
- You can cancel before the trial ends to avoid the first subscription charge.
3. Cancellations
- You can cancel your subscription at any time from the payment provider or account settings.
- Cancellation stops future recurring charges.
- Access may continue until the current billing period ends, depending on payment provider rules.
4. Refund Eligibility
- Charges already processed are generally non-refundable for digital access.
- Refund exceptions may be considered for duplicate charges or billing errors.
- Any refund decision also depends on payment provider policies and local law requirements.
5. How to Request a Refund Review
Email your request to vocagura@gmail.com with your account email, payment date, transaction reference, and reason.
6. Processing Time
We aim to review requests within 5 to 10 business days. If approved, final refund timing depends on your payment provider or bank.
7. Policy Updates
We may update this Return Policy when business, product, or legal requirements change.